Member Code of Conduct

Your word is your bond.

The watch trade has always run on trust and a handshake. This network exists to protect that. Every member agrees to these nine principles when they join.

Sell only the real thing.

No counterfeits, replicas or “frankenwatches.” Disclose every non-original part, aftermarket modification, polish and service. If you aren’t sure a piece is right, say so before you sell it.

Know who it came from.

Know exactly who you got every piece from, and be ready to say so. Only trade watches you legally own or are authorized to sell — never anything stolen, lost or reported missing. If a source raises questions, stop and tell us.

Describe it honestly.

Photos, condition, year, box and papers — exactly as they are. No hiding flaws, no stock images passed off as your own, no surprises when the box is opened.

A deal is a deal.

Only swipe right if you actually have the piece. Once a price and terms are agreed, honor them. No re-trading, no backing out because a better offer came in.

No daisy chains.

Don’t offer watches you don’t have in hand, and don’t pass deals down a chain of middlemen. If you’re not holding it, you’re not selling it — deal direct, dealer to dealer.

Pay and ship on time.

Send deposits and balances when agreed. Ship insured, pack properly and share tracking. If something delays you, tell the other dealer right away.

What’s said here, stays here.

Deal threads, inventory, pricing and member details are private. Don’t screenshot or forward them, and don’t share access with anyone outside the network.

Treat every dealer with respect.

Negotiate hard, but fairly. No harassment, threats, abusive language or poaching another dealer’s clients through the platform. We are colleagues before we are competitors.

Review with integrity.

Leave reviews based only on real dealings. No fake, paid or retaliatory reviews, and no pressuring others to change theirs.

How we enforce it.

Every report is reviewed by our team, not an algorithm. The response depends on how serious the issue is.

STEP 1 Warning For minor or first-time issues. We reach out, explain what happened and how to put it right.
STEP 2 Suspension For repeated or serious issues. Access is paused while we review, and your Verified badge may be removed.
STEP 3 Removal For fraud, counterfeits, stolen goods or serious misconduct. Membership ends immediately and may be reported to authorities.

Serious violations can skip straight to removal. Final decisions are made by Mazal & Bracha. This Code is part of our Terms of Service.

See something? Tell us.

If a member breaks these principles, report it in confidence. Every report is reviewed by our team and handled discreetly.